Nairobi News


Kebs threatens to ban ‘Always’ pads as it tightens probe on quality

The Kenya Bureau of Standards has launched a fresh round of investigations on ‘Always’ sanitary towels after an outcry from women who shared their nasty experiences with the pads earlier on this week.

The investigations will include extensive market surveillance and testing of more random samples.

A press statement from the agency said that an earlier quality surveillance and testing done on ‘Always’ samples showed that the pads complied with required standards.

Products that complied included variants of ‘Always’ sanitary towels including Always Ultra, Platinum, Maxi, Ultra-normal and extra-long.

However due to the recent concerns raised by consumers of the product a retesting will be conducted by to ascertain if there exists any breach of quality standard.


Kebs warned that if a breach of quality will be detected in the fresh investigation, action would be taken including market withdrawal of the substandard products.

“Following the concerns expressed on social media, Kebs has launched investigations that include extensive market surveillance and testing of these products to ascertain if there exists any breach of quality standards.

“The outcome analysis will determine the next cause of action including market withdrawal of any substandard product

Proctor & Gamble, the manufacturer of Always,  defended itself in a series of tweets, insisting the sanitary towels sold in the Kenyans market are of the same quality of their products in other international markets.

The firm assured their consumers that the sanitary towels are subjected to rigorous tests including being tested on real women to ensure that they are safe for use.

“It breaks our hearts to hear that some of our products have not given you the best experience and we are here to work with you to get the right product from our 8 variants to meet your needs. We keep innovating and that’s why we re introduced our Ultra soft pad this past weekend.”