Nairobi News


Kenyans make fun of M-Pesa hitch, cheekily link it to Huduma Namba

Safaricom’s mobile money transfer service M-Pesa experienced an outage on Thursday evening due to hitches affecting its database, the telecommunications firm has said.

In a response to customers via its Twitter page, the the largest telcos said the problem is being fixed to restore normal services.

“We regret to notify our customers and partners that M-Pesa services are currently unavailable. We are working to restore services and deeply regret any inconvenience caused.”

Kenyan users were getting a message saying that the outage started at 6pm.

“MPESA is P1 (Critical) MPESA, MPESA service outage as from 2019-05-16 18:06. Services Impacted: All Mpesa services Country-wide, INC000006894423. FSS team faulting.”

However, Kenyans were up to their usual cheeky ways and took advantage of the outage to poke fun at the situation linking it to the ongoing Huduma Namba registration.

Here are a few of them.




Normal Mpesa operations resumed at about 8:00pm on Thursday, as communicated by Safaricom on their Twitter handle: