Safaricom subscribers hit by major network outage
Safaricom subscribers countrywide were for the better part of Sunday morning cut off from internet connectivity following what appears to have been a major network failure.
Some subscribers also complained of being unable to unable to make and receive calls via the network.
While Safaricom is yet to make an official statement regarding this sudden network failure, a number of their subscribers camped on social media to vent their frustration.
Here are some of the sentiments by Kenyans on Twitter:
This Safaricom internet outage will really do a number on people today. Everything is just down
— Gracie Kimaru (@gracievalencia) July 22, 2018
@Safaricom_Care Now that we’re experiencing problems with your network what will happen to our daily bundles that are going down the drain?
— GACHERU KARANU (@gacheru_karanu) July 22, 2018
My line just stop accessing internet..changed phones still the same
Kwani mnataka data yangu kuexpire..!@Safaricom_Care @AIRTEL_KE you are there when they are not with me !— DNB DENO (@DENODNB) July 22, 2018
Safaricom and Telkom internet is down. They’re using Airtel Internet to reply to your tweets ??? pic.twitter.com/9gggMTIYv4
— Gitz ?? (@iam_Gitz) July 22, 2018
Jesus! Safaricom please get back on air. Airtel bundles aren’t fast ?
— Janet Machuka ?? (@janetmachuka_) July 22, 2018
safaricom cant even reply to your tweets because they also use safaricom internet???
— F R I N ? ™ (@Elkanafrin) July 22, 2018
At the moment, a KPLC Black out seems better than a Safaricom internet failure ?????
— Pauline Njoroge, HSC (@paulinenjoroge) July 22, 2018
Funny how you people want safaricom to respond, mnataka watumie internet ya Airtel kuingia twitter?
— Anon (@Onorpik) July 22, 2018