How to pay for your commuter train fare via e-Citizen platform
The Government announced a shift in payment methods for all its services, mandating that payments must now be made exclusively through the e-Citizen platform.
This directive aligns with a Presidential directive aimed at enhancing service delivery across the country.
The move comes as part of broader efforts to modernize and streamline government operations.
E-citizen serves as an electronic funds transfer payment gateway, facilitating transactions between MDAs and the Central Bank of Kenya.
Acting as a conduit, e-citizen ensures that payments for government services are routed through the National Treasury’s bank accounts for accurate revenue recording before being transferred to the respective MDAs’ accounts within a specified settlement time.
Customers seeking to pay for government services via e-citizen are advised to utilize the designated pay bill number 222222 or visit the e-citizen website at https://krc.ecitizen.go.ke.
It’s important to note that each service has a unique account number, necessitating careful attention to avoid payment errors.
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For commuter services, including Long Distance Safari Train services and Commuter Service, here is what to do to make your payments for the fare.
– Paybill: 222 222
– Enter Account Number: KRCC – “Your Name”
– Enter Amount: XXX
– Enter PIN: XXXX
Additionally, it is emphasised that tickets for commuter services must be purchased at the departure station to ensure smooth and efficient travel arrangements.
Kenya Railways announced an increase in the passenger and commuter train fares for the Madaraka Express, effective January 1, 2024.
The adjustment, revealed in a statement released by management on November 1, cites the impact of soaring fuel prices as the primary reason behind the decision.
For economy class passengers travelling from Nairobi to Mombasa, the new fare will be set at Sh1,500, up from the previous Sh1,000. Meanwhile, business class travellers on the same route will now be required to pay Sh4,500 following the implementation of the changes.
“The increase is necessitated by shifts in the energy and petroleum sector, where fuel prices have experienced significant escalation, consequently affecting our operational costs,” the statement explained.