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2023 KCSE: No SMS, as website crashes! Here is how to access your results


The Ministry of Education has discontinued using short code SMS systems to access Kenya Certificate of Secondary Education (KCSE) results.

Education Cabinet Secretary Ezekiel Machogu announced the decision during the release of the 2023 KCSE results at Moi Girls Edoret, citing recent challenges experienced during the release of KCPE results.

“This time round, we have worked with our engineers and experts and we are sure that this particular website and system is working so that Kenyans will not be able to have the kind of inconvenience that we had last time when using a service provider,” CS said on January 8.

To obtain their results, candidates are now required to use an alternative method, providing their index numbers and names as per the 2023 examination registration letter.

Also read: Sporadic technical glitches affect access to Form One placements 2024

This marks a departure from the traditional SMS code system, which has been a common method for candidates to receive their results.

The new results access method will be through the Kenya National Examination Council’s website at https://results.knec.ac.ke.

While the SMS system used to cost parents or guardians at least Sh25, this shift to an online platform may pose challenges for candidates and schools with limited internet access, potentially causing delays.

In the meantime, the provided website link for result checking is currently inaccessible, generating error messages.

The error “www.results.knec.ac.ke’s server IP address could not be found” typically indicates that there is an issue with the domain name system (DNS) resolution for the specified web address.

There are two possible explanations for this error. One could be that the DNS server that the user’s devices or network is using may be unable to resolve the domain name “www.results.knec.ac.ke” to an IP address. This could be due to temporary DNS server problems.

Also read: Top 10 most selected secondary schools for Form One in 2024

The second reason for the downtime could be the web server for “www.results.knec.ac.ke” may be down or experiencing issues. This could be due to maintenance, server overload, or technical problems.

The detailed breakdown of grades revealed that 1,216 students scored an A, 7,254 scored an A-, 18,078 scored a B+, 36,728 scored a B, and 59,514 scored a B-. A total of 78,343 achieved a university entry mean grade of C+.

Education authorities expressed concern over the unusually high number of E grades, with 48,174 students scoring poorly out of the total 895,533 who sat for the exams.

Before the official release, the Education CS briefed President William Ruto about the results early in the morning at Eldoret State Lodge. Cabinet Secretary Machogu also revealed an ongoing investigation into over 3,000 students who were registered for the 2023 KCSE exams but did not appear.