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237,000 documents remain uncollected from Huduma centre

Kenyans have been urged to visit Huduma Centres and collect their documents.

In an announcement on Tuesday, April 23, the Huduma Centre revealed that 237,000 documents remain uncollected.

The agency in a post shared on its X account revealed that there are over 138,000, 54,000 birth certificates, as well as 45,000 smart driving licences that are part of the documents that have not been collected by their owners after being printed. public urged to collect documents.

“Over 138,000 uncollected IDs, 54,000 birth certificates and over 45,000 uncollected Smart DLs at Huduma centres,” read part of the Huduma Kenya post.

In February, Huduma said that 122,027 IDs, 51,773 birth certificates and 52,447 Smart Driving Licences were uncollected documents that remained in its queue.

In November last year, the government announced plans to establish Huduma centres in all 314 sub-counties in the country, and in February it opened its 53rd centre in Laikipia East.

The centre is located in Makutano, where residents can access and enquire about government services.

In January, the Huduma Centre announced new services as part of a partnership with the judiciary to decentralise services.

In a public notice, it said it was expanding its services to include judicial services to make court-related services easily accessible.

“As of January 29, 2024, Kenyans can now conveniently access nine essential judicial services from various Huduma centres across the country. Your access to justice just got easier,” reads a post on X.

Initially, the eight services will be available at six Huduma Centres in different regions: GPO Nairobi, City Square, Makadara, Kibra, Eastleigh and Thika.

Services include filing a new civil case, filing documents for an existing case, and requesting and issuing summons.

Others include requesting and issuing mention dates, general case enquiries, e-filing assistance, payment of fines and bail, and virtual court assistance.

The centres handle around 60,000 transactions a day.

Launched in 2013 by former president Uhuru Kenyatta alongside his then-deputy William Ruto at the Teleposta building in Nairobi, the one-stop-shop allows citizens to access and pay for government services electronically in a bid to reduce corruption and bureaucracy.

At the launch, Kenyatta said government inefficiency had bred corruption, wasted time and “cost billions”.

Huduma Kenya brings together many related public services in one place, possibly on the same floor, for easy access by Kenyans.