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Comedian Njugush’s Equity Bank Ad draws criticism, deleted after Twitter backlash

By Freya Wanjiku February 8th, 2023 2 min read

Comedian Njugush’s attempt at content creation for Equity Bank didn’t go as planned after being trolled on Twitter.

In a video promoting the bank’s services for paying school fees, Njugush received criticism for “not reading the room.”

The comedian deleted the video after the negative response.

In the video, Njugush dressed in a school uniform and filmed from Meru County, highlighted the convenience of paying fees through Equity Bank.

He praised the bank for providing a stress-free experience for parents, saying “Wazazi, I experienced the convenience first hand at Meru School.”

Despite his efforts, the video left a bad taste in the mouths of his audience.


Also read: Why you should not use public WiFi when transacting on Equity Bank app

However, Kenyans on Twitter (KOT) did not take the comic skit lightly, and this is what they had to say;

While the bank’s customers keep complaining of being defrauded by agents who claim to be working for the bank, last week, Equity advised its users against using public Wi-Fi when transacting on their app.

In a letter addressed to its customers, the bank stipulated some don’ts that their clients need to take heed of in a bid to wade off fraudsters.

The bank said, “Do not share personal data such as your account number, card/CW, ID number, date of birth, etc with anyone. Do not share your pin, password, or OTP with anyone including your family, relatives, or friends. Do not engage fraudsters on call or sms. Equity will only call you through 0763 000 000.”

The financial service provider also urged its clients against giving their phones, laptop, or computer to strangers, including those who purport to be from telcos.

Founded in 2014, Equity acknowledged receiving complaints of incidences of fraud from their customers but assured them that they were working to ensure the bank remained a safe and secure place for transactions.

Also read: Paid opportunity for young Kenyan content creators